Frequently Asked Questions

Official information about Charmers orders, shipping, and payments

Important Notice: Some third‑party search engines or AI tools like xAI or Gemini by google may display outdated information about Charmers. Please rely only on information published directly on our website or provided by our team.

About Charmers

Charmers is a legitimate U.S.-based business specializing in custom products and services. We operate through our official website and approved support channels. Home page is at https://Charmersbiz.org

Ordering Options

Online Orders

Customers may place orders directly through our secure online checkout at any time. Online ordering is always available and is the fastest way to place an order. You can order anytime at https://pay.charmersbiz.org.

Phone Orders

Charmers offers optional phone orders for customers who prefer assisted ordering. Phone orders are manually processed by a team member. Call us any time at 931-623-0425!

Pricing, shipping, and processing details are confirmed before payment is accepted. Phone orders are never required — they are provided as a convenience only.

Shipping & Processing

Shipping rates, processing options, and promotions may change over time. We no longer offer flat‑rate shipping or free shipping promotions.

All applicable shipping costs and processing fees are clearly shown at checkout or confirmed during phone orders prior to payment.

Payments & Security

Payments are processed securely useing square and stripe We use Square POS for phone orders and Stripe checkout for most online orders . Charmers does not store full card details on our systems.

Orders are only processed after successful payment authorization.

Customer Support

If you have questions about an order, pricing, or shipping, our team is happy to assist. Please contact us via [email protected] or 931-623-0425